290: The Human Side of Dispatch: Caring for Oakley Drivers
This week on the Oakley Podcast, Jeremy Kellett takes the Oakley Podcast on the road to Oakley’s Port 33 terminal in Catoosa, Oklahoma, to introduce dispatcher team members Ethan Homberger and Jeremiah Sheneman. They share their backgrounds, Ethan from box trucks and a side hustle flipping jet skis, Jeremiah from hot shot trucking and a 40,000‑acre farm, and talk about transitioning into dispatch at Oakley. The conversation covers building trust with owner-operators, balancing the needs of customers, drivers, and Bruce Oakley, the realities of over-the-road work versus home-time expectations, and why some drivers succeed while others struggle. Key takeaways for listeners are the importance of communication and realistic expectations, how much dispatchers genuinely care about solving drivers’ problems, and why Ethan and Jeremiah see Oakley as a family-oriented, high-opportunity place for committed owner-operators. Don’t miss this look at trucking from the dispatcher perspective!
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