This week on the Oakley Podcast, host Jeremy Kellett chats with Scotty Crisco, Operations Manager at Oakley Trucking. During the episode, Scotty and Jeremy discuss the five things that set Oakley apart in the industry. The two highlight Oakley’s pay structure, which ensures owner-operators are paid for all their miles, loaded or empty. They then discuss the family-oriented nature of the company, emphasizing the strong relationships and support between Oakley and its drivers. Jeremy and Scotty also talk about Oakley’s commitment to driver success, offering great benefits and competitive mileage pay. They touch on other factors that set Oakley apart, such as providing home time, free trailer usage, annual bonuses, and more.
Key topics in today’s conversation include:
- Oakley Update: Hotel reservations for the company party (4:40)
- Pay per mile, loaded and unloaded (6:00)
- Stability and comfort (8:09)
- Family-owned and operated and the family atmosphere (10:35)
- Customer service and communication (16:12)
- Ensuring the success of the owner-operator (23:38)
- Teamwork at Oakley for the company’s success (24:37)
- Additional ways Oakley is unique from the competition (26:22)
- Final thoughts and conclusion (34:10)
Oakley Trucking is a family-owned and operated trucking company headquartered in North Little Rock, Arkansas. For more information, check out our show website: podcast.bruceoakley.com.
Transcription
Scotty Crisco 00:12
This is the big leagues. Every day I come to work I feel like I kind of got a little pep in my step. Maybe not cocky or whatever, but it’s good. It just feels good to know that you’re part of a team that is looking at an industry that is the best and then you know, we might not be the cheapest, but if you want it done, then they know who to call.
Jeremy Kellett 00:32
Welcome to the Oakley podcast, trucking, business, and family. This show is brought to you by Oakley Trucking, headquartered in North Little Rock, Arkansas. The purpose of this podcast is to communicate with Oakley owner-operators and their families by giving them up-to-date information concerning Oakley Trucking and the trucking industry. From business advice to safety updates to success stories. Also to give an inside to outside truck drivers that might be interested in joining the Oakley family. Hi, this is Jeremy Kellett, director of recruiting here at Oakley trucking. And I’m your host for this podcast. This is the Oakley podcast about trucking, business and family. And as always, we put out a new episode every Wednesday. We appreciate all our listeners out there listening to to him every week and respond and given us some good feedback in you know, as always, this episode, I mean, this podcast is for our owner operators and their families and to keep them informed of what’s going on at Oakley trucking, anything’s changing new stuff, safety stuff, dispatch, freight mean, anything we can come up with. To help keep you guys informed and more in touch with Oakley trucking. So this is a new episode here. And this is something that I actually use. Some of the people we used to help with our podcast, they came up with some ideas, and I was going through them. And I saw this one that was the top five things that make Oakley trucking unique from his competition. And I thought well, that’s pretty interesting. And as I’m writing down my stuff, you know, I get to about 12. And I’m like, Well, how, you know, how am I going to do this just lately, you know, keep it to five. But so what I did is I sent an email out to all the dispatch, recruiting safety in the office, and I got some really good feedback from all of them, which we’ll get to in just a little bit. But also, Miss Annabelle put it out on social media and we got some good feedback from our owner operators, which is really interesting too. And, you know, probably one of the best things that I noticed about that is you got the employees in the office saying the same thing that the owner operators are saying, you know, are the top things about the company, which I thought was really interesting. So we’re going to do it. I have actually narrowed it down to five now. I know there’s a lot more that we can go into, but I kind of combined a lot of the stuff that everybody said into five and we’re just gonna not in any particular order. Just five things that we know are important here and more scattered Crisco is gonna sit in with me and help me discuss some of these and get to give a, you know, another perspective of some of these things that we’re going to talk about so gonna be good. So hang with Scott, how are you doing, man?
Scotty Crisco 03:31
I’m doing great. Glad to be here. Glad to can’t wait to dive into this stuff. Yeah, this stuff kind of gets me excited.
Jeremy Kellett 03:39
There’s a way too, you know, when you start talking about when you get feedback from people and they start telling you the things that are important to them. There’s always a shocker in there. Yeah, you know, that goes. Why is that so important? But man, I had numerous people say it’s the little things that make a difference. So let’s just before we dive into, let me do a Oakley update real quick and it’s sponsored by Arrow Truck Sales.
Arrow Truck Sales Commercial 04:11
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Jeremy Kellett 04:40
So on the Oakley update, if we sent you out an email, and this is regarding the company party on October 21, but it’s regarding the hotel reservations. So we put a link in that email. That email came from Cory. I didn’t know a couple of weeks ago, we’re going to send you out another one but there’s a link to the hotels making your reservations, we’ve blocked off rooms at the Holiday Inn. And at the Wyndham, be sure and go to that link and go ahead and book whatever rooms you want, they are your responsibility this year that something has changed, it’s just gotten a challenge to keep up with the last few years. So all the hotels are on your own, but we do have them blocked off, Mike, it’s super simple. You just get on there and reserve your room and you’ll be ready for the company party. So don’t forget about that. We’re looking forward to coming up. October 21. I think Cory said We already got 20 Something trucks and the truck show. So it’s gonna be exciting. All right, let’s, I mean, it’s got to go and talk about some of this stuff. And the top five things that are important to owner operators and employees here at Oakley trucking, let’s crank off players to give us a number one there.
Scotty Crisco 05:52
I think number one should be number one rally. So I mean, that sets us apart, you know, you’re gonna get an over on our operator here and Oakley, you’re gonna get paid, whether you’ve got a load in your trailer or not. So that makes it a little unique. And I think that really kind of sets us apart from a customer service standpoint. I always look at these companies, and I kind of just blows my mind, you know, when we get drivers new hires to come over and, you know, say they worked for, you know, landstar any other company that doesn’t pay empty miles always wondered, are the companies that you know, drivers picked their loads off a load board, or I just wondered how they’re obviously, you know, they have it figured out in some sort of way. But my standard of customer service, just I can’t imagine how it could be met by that. So we pay drivers all their miles into your car. I mean, if a customer calls in, we’ve committed to a load, we will do some crazy things from time to time to get that load covered. owner operators have kind of tested that. I mean, we don’t like to do it. But if we need to deadhead a truck five 600 miles to get a load covered and take care of a customer, then we’re going to do it.
Jeremy Kellett 07:09
And I think it’s I mean, that goes without saying I think once you dig down to most owner operators and us in here, I mean, the pay is important. That’s the foundation, you’ve got to have the pay, or you’re not going to attract anybody, you’re not going to keep anybody a few if they’re not making money. Surely, it’s something that I know from the recruiting standpoint, and pay per mile, what you’re saying is definitely unusual in the trucking industry. And I think that definitely plays a part. But the way you guys are committed to making sure these owner operators get a check every week. So it’s a steady income every week. And that’s what mileage pay does for you. To me, it does. And it really creates a company full of owner operators that want to stay with you because they get used to that steady income. And I mean, it’s really nice to be able to count on that check every week.
Scotty Crisco 08:09
Absolutely. Stability, you know, most human beings and you know, that’s kind of the way we’re geared even children. They love standards and roles and structure. I mean as you get older those standards and rules and structures kind of just give you a sense of comfort and I mean a steady paycheck. I mean, who doesn’t love that? I mean, I don’t come in here for free, it doesn’t matter to you. But I mean you know I can see like you know, from time to time you hear about so and so got a load of military equipment going to you know, Spokane Washington and he got to keep you know $9,000 of it. Okay, well what do you do when he gets up there? Yeah, you know what I mean? When did he get home? So yeah, the pay per mile is unique
Jeremy Kellett 08:55
well it’s always been in theory because it started out that way as percentage pay. You know when everybody started well that’s the only way to go is percentage by I want a percentage of the home we’re not thinking that you know mileage pay might be a little bit better. And it saves you Stellan I’ve told this before but it’s almost like mileage pay is like you know if you’re on a if you’re on a graph it with Oakley and you’re getting mileage by is just like a real steady slight incline because we’ve given out raises you know and all this and we’re going to our guys ever since I’ve been here has made more money every week. You know all the time. We’re a few percent guys. I mean you see them all the time they go chasing all this high dollar freight and it’s up like this and then it bottoms out like this and then it’s up like this and then bottom out and we’re just at a slight incline. It just keeps going and it just it I think it resonates with people that know They’re in it for the long,
Scotty Crisco 10:00
I think it’s easier to run your household. Oh, yeah, no, no, I mean that, um, I myself am not good enough with money or budget wise to handle the ups and downs and the peaks and valleys of what you know some guys go through. But I mean, you know, it just goes back to like what you said: stability and comfort and knowing you know, dependability, knowing that it’s there, you know, and knowing that it works there and that we’re going to do what it takes to make sure you make that money.
Jeremy Kellett 10:28
So what we buy, we, we kind of number day one is number one, the pay around here, number two, family owned and operated. Well, there’s a lot that can go on with that.
Scotty Crisco 10:40
We could, that could be a whole episode, but so it’s your kid, you want to start with it, I don’t dispatch anymore. One thing I miss about the most of it, you know, and from, in a certain sense, I still have a hand in it. But like, when I was dispatching, I thoroughly enjoyed the responsibility and the pressure that comes along with making another grown man or grown woman living. You know, they’re dependent on me to give them a good plan, a good safe plan. So that they can make ends meet at home and not just make ends meet but, you know, acquire certain goals. And, you know, I love a good success story. And we have many of them here. But so from a family standpoint, like, Yes, I enjoy the responsibility of being able to provide for an owner operator, but I also understand that they provide for me to you know, and like, you know, I go home, talk to Taylor and the kids and Taylor’s my wife, by the way, but you know, when we go out on the road on a trip or something and they see big trucks driving down the road, and I’m like, that’s why we’re getting to go on this trip. Because you know, that grown man out there work
Jeremy Kellett 11:56
and it creates a family atmosphere. Sure, you know that, I think one of the unique things about it being family owned and operated. I mean, we’re in our third generation, not a lot of companies make it to the third generation successfully. True. You know, we’re in a privately owned company, and a third, Bruce Oakley, Dennis Oakley. And now Justin, taking the reins, and it is something that is not done every day. And you know, it’s great to have that family atmosphere in this office. But of course, with our owner operators too, and that we talk about that all the time. We’ve talked about that for years. And there’s some companies that say that and can’t do it, and I’ll tell you why this place is. I’ll make you a believer, because we do things that include the family. I mean, we’ve got where we have the company party, which we’ll talk about on update where all the families, you know, the the owner, operators and employees all get together, you know, and we, we eat and we talk and we drink, and we dance, and we give away awards. And I mean recognitions from forever, for not only employees, but owner operator family reunion it really it really is. I mean, you get to see a lot of people, I get to see a lot of people’s wives that I haven’t seen in a long time or their spouses, you know, man, it’s just, I think we take it to the next level. When we talk about that, I know on your side, that one on one dispatch creates a family atmosphere to
Scotty Crisco 13:21
Yeah, the relationships that are forged through dispatch, you know, they’re just special and irreplaceable. I mean, the not a truck number deal, you know, that kind of has become cliche, through over the years, but you know, you look at sound at the size of some of these companies that maybe not our direct competitors, as far as freight goes, but they’re all direct competitors, as far as the driver behind the wheel goes. And, you know, I just feel like, No, I’m not saying we don’t want to grow, but we’re just in such a good niche that like growth here is like the family just gets bigger. You know, it’s not.
Jeremy Kellett 14:05
Yeah, I mean, we’ve created over the years, so many friends, you know, that, you know, as owner operators, and you know, what do they do? And, you know, I just like the other day, I mean, we’re trying to get a hold of an oral carpenter guy that used to be here to retire and been able to get a hold of him lately. And finally, we do you know, and he’s struggling with some health issues. And we send him some stuff to his house, you know, because nothing works here anymore. But we know we created that friendship for all those years, you know, I mean, we’re by no popcorn. Absolutely. But it’s in and I can’t tell you, I can’t tell you over the years how many funerals up into Yeah. You know, of past owner operators or spouses that have passed away. We show up and go to that and I have, you know, sometimes little confession here sometimes I didn’t want to go there. You know, but I’ve never been to one that I wished I hadn’t gone to absolutely every one of them. But I’m so glad I went to those because, you know, they appreciate that kind of stuff so much and just creates more of that family bond than we do.
Scotty Crisco 15:14
Yeah, and I think it’s interesting, you know, just the family tree, if you were like, I really liked some time, I’m going to sit down and just draw a couple of them by family tree, I mean by an owner operator tires on, things go well, for him the first X number of months, he tells his friends about it, he tells his son about it, who owns a truck team, they, you know, they come on, things go well, for them for a few months or a year, they start telling their friends about it. They’re telling people that they care about that, hey, you know what I mean? Come over here and go to work here. You know, if you get a hold of something good as human beings, we’re not like, I’m not going to share that secret with just anybody. Yeah, you don’t I mean, like, so there, you know, that builds a good foundation of good people, good workers, because they’re not going to bring just anybody in the you know, what I’m saying
Jeremy Kellett 16:12
creates trust. Sure. Number three, customer service. So this is right up your wheelhouse. But I tell every you’re weighing orientation that comes through here I talked to and, and I tell everyone, I’m customer service is a customer service and safety, you gotta buy into here, if you want to work here, and you want to be happy, and you want to make the most money you got to buy into customer service. And that’s not always easy to do. But we have that has been stamped in our brains since day one at Oakley, and, and how do we take it to the next level of customer service,
Scotty Crisco 16:46
it all hinges on communication. Number one, don’t bite off more than you can chew, you know, I think you can get that slippery slope. Yeah, customers call in with a bunch of loads and a bunch of those loads are going to be great lanes for your drivers. But you’ve already got other commitments that you made. So we have a saying back there and dispatch called look before you book. So you need a man, it’s really simple. It’s just like you need to look at the computer and look at our board and see what we still have to cover, you know, maybe not just tomorrow, but maybe what’s coming up for the next two or three weeks, before you step off and commit to something that we can’t do. Now, the longer I’ve worked here, the better I’ve gotten at understanding that if you’re just honest with the customer upfront, and let them know what you know. under promise and over deliver is a term Nick Delaney always uses. And that tends to get you more repeat business than over promising and under delivering yourself.
Jeremy Kellett 17:56
So customer service is when you find good customer service, you want to brag about it, you want to tell everybody about it, you want to send it to everybody, you know, because hey, man, look at the service I got at this place, this place is awesome. Sure. And that’s what you want to be known for when I think we are, that’s a niche, we have of course a dry bulk businesses in niche, you know, in the trucking world, the big picture of the trucking world and, and we are at the top of the top of the list when it comes to boat, you know, drop all that we do. And it’s possible it’s created, we’ve created that image over all these years of providing good customer service. And it’s not always easy to do. I’m never sure.
Scotty Crisco 18:40
Now this is the big leagues. I like to go to work every day. I feel like I kind of got a little pep in my step, maybe not cocky or whatever, but it’s good. It just feels good to know that you’re part of a team that is looked at in the industry as somebody that you know, they’re the best and then you know, we might not be the cheapest, but if you want it done, then they know who to call. So which
Jeremy Kellett 19:05
rows rotting over to number four being very particular. And who we bring to Oakley this is something that and I’m not talking about just owner operators, I’m talking about employees in here that we go through a process of looking for the right person and explaining to them what they’re getting into, you know, for sure, but I can talk a little bit about both of those. When it comes to the independent contractor you know we’re talking number three was customer service when you don’t get good customer service if you don’t bring the right people on and represent you well because we can sit here in his office all day long. You know, no phones and we can brag about stuff and hey, we’ll get it done and here’s our price, but we’re not the ones gonna be rolling up in their door. These guys right here that we’re leasing on that has been with us for all these years. 180 owner operators are the ones that get it done. They’re the ones that roll through the door and pick up the load, deliver the load and do it correctly as we promised. That’s what you know. And when it comes to picking the right people for that, man, it is a challenge finding the people, I mean, that we want, I mean, you just take, you know, clean cut appearance policy, wipes out a lot of people. Sure. And it’s very important to us because it’s not just no clean cut, but it’s, it’s, you know, your attitude, your language, your appearance, your was a truck, look, what’s a trailer look like everything. So the whole picture is good, and that provides a good reputation for this company. And finding those people is definitely a challenge, you know, not only just to the simple part of finding an independent contractor, but having a good driving record, good work history, things that we really go in depth in the recruiting department to make sure this is we’re getting the right person to represent us. Well, it is something that I may not take it to heart, every application I look at, you know, I’m always quizzing the recruiter? And is this what we want is just really what we want this kind of stuff. Let’s talk to him. Can you get them here? Anytime we can, because it’s just critical that we have the right to the people. The people here is what makes this company
Scotty Crisco 21:29
I kind of on this particular topic during your intro to the show that you mentioned that we had put the same question out on social media that we did to our employees and that you were getting a lot of the same answers back from owner operators as you were people inside the office. And I mean, if that doesn’t tell you that we’re not bringing in the right people, then that doesn’t tell you that we’re not on the same page as what is. So yeah, I kind of look at what you guys do. And recruiting is used to watch this show on the History Channel where they get out there in the river and they’re looking for gold and they get all this dirt and mud and rocks and their pants. And they see it and they see it and they see it and then they take it to it. You know, they just get it right down to where they find what they want. And that’s kind of what you guys do every day. You know, bring it in the you know, like I said earlier this is the big leagues I mean, yeah, this is no do
Jeremy Kellett 22:27
it with employees too. Sure. Oh my oh my gosh, can tell you man, you’ve been in probably more interviews than I have with these you know try and hire a dispatcher Yeah. Try to hire Annabelle. You know, we interviewed a bunch of people to find the right fit. That fits it and it’s because it’s important to us exactly how to get in here in this office and, and you’re part of this team. We need somebody committed.
Scotty Crisco 22:53
Yeah, watch. I mean, you’re putting your stamp on them and but you know, I mean, it’s a machine and you just keep oil on it and you keep putting the right parts in it. And I mean, it’s, it’s gonna keep running.
Jeremy Kellett 23:08
And Will’s she’s glad to hear she’s a part now. Oakley Trucking is a 100% Owner Operator company. We specialize in Hopper, bottom and dump and pneumatic drivers. We provide the trailer free of charge and you provide the truck. We have a large customer base that reaches the whole United States as well as parts of Canada. Our owner operators live anywhere from Texas to North Carolina to Pennsylvania to Wisconsin and everywhere in between and we get them home weekends. We take it seriously when you join Oakley trucking because we need you to be successful. Oakley offers great benefits and a competitive knowledge base so you know that when your wheels are turning, you’re generating money no matter if you’re loaded or empty. We understand that you want to make a good living and that you make our living. We only take on independent contractors and to be honest with you, we are very particular on who we lease on. You must have a good driving record, good work history and a clean dependable truck. So if you’re interested in Oakley trucking or just want some more information, you can go to Oakley trucking.com Listen to our weekly podcast, the Oakley podcast and subscribe to our YouTube channel. So that’s for so while we play number one family owned and operated number two, customer service number three being particular in who we bring to Oakley number four. And number five is we want our independent contractors to be successful. This was something that you just mentioned I talked about earlier in the beginning. You wouldn’t believe the comments I get from dispatchers saying that we want our owner operators to be successful. You know this is what it’s all about one other here and it is. It is very rewarding. I know you mentioned earlier about when you dispatch somebody and you see them making money and bettering themselves. It’s the same thing in recruiting you know, we do a lot of company drivers to owner operators and man, we help steer that guy to buying a truck, you know, getting a good truck, here’s the kind of truck you need for the job. And then they, you know, they buy it, then they come over here and they’re really nervous and getting started don’t know what to expect never done dry bulk. And if you get them with you guys back there and dispatch and then the next thing you know, he’s popping up on your list. This is my first year anniversary. Yeah, my, you know, he comes back in here, and he tells you wished I’d have found you guys 20 years ago. Yeah. How many times have you heard that?
Scotty Crisco 25:40
I tell you, it’s just when you spell it out like that. It takes a real leap of faith to go from say a guy that’s a company driver to go out and find the means to put together the money and or be able to borrow the money to get into a rig like that to haul freight that you’ve never hauled. I mean, with a shovel and a broom, sometimes, you know, in the end dump. Well, I mean, this is real work. You don’t I mean, it’s got to be kind of you, it takes a special breed to even want to pull that trigger. But it’s so fun. You know, when like, like you said, they’ve been here a year and you sign that bonus check. And then, you know, you become friends with them on social media or whatnot, you say that they bought a motorcycle or a boat, or we’re you know what, hey, they’re taking vacations, I’m be on vacation, we’re going to Turks and Caicos or whatever it is, you know, like, Alright, I got, you know, I hate that guy. You got it going on,
Jeremy Kellett 26:36
I probably see more than anything, I probably see, I see him upgrading trucks. That’s a big goal for a lot of owner operators. A lot of them get that starter truck, you know, to get in here and get to go on, but then they realize what they can do. You know, and we’re fixing to step it up a notch. And then you see a lot of them order new trucks, buy new trucks, right and left. I mean, it’s every week, I’ve got somebody in here with a new truck that has already been here, you know, they’re making that step up. And it’s just, it’s rewarding to watch, you know, and talk to him. And woof, I had some of them on the podcast, you know, and talked about their success. But it’s just, it feels good to know that we’ve played a part in that.
Scotty Crisco 27:18
Yeah. And it’s a vicious cycle. It’s a vicious successful cycle that Oakley has created, because what you just mentioned, those guys are going out, getting new trucks getting better looking trucks getting, and then they’re behind good looking equipment, you know, they’re keeping, if a guy is gonna go out and spend that much money on a truck, he’s gonna keep it clean, he’s not gonna pull a dirty trailer. And then we’ve got good looking advertisements going down the road. Yeah, it’s just, you know, I get pumped up
Jeremy Kellett 27:45
about it. And that was some of the that was some of the honorable mentions, I would say is, you know, home time getting them home for specific issues that they may have, whether it’s a doctor’s appointment, or six Bilasa a kid’s birthday, that was a really important free trailer usage. You know, that’s unheard of in the trucking world to offer them you can pull our trailer for free, no weekly rent or anything. And it’s not junk equipment. It is, you know, good equipment that they do. And then the annual bonus I mean, is it’s unheard of. I mean, it’s fantastic what these guys are making on their bonus check every year and giving them something to look forward to.
Scotty Crisco 28:28
Oh, no, I’ll see him. It’s good stuff.
Jeremy Kellett 28:31
Yeah, I was gonna read a couple of these that I got back from the employees real quick, because I’d sent that out there of what they thought, you know, sent the question out there. What do you think are the top five things that make Oakley unique from any other trucking company? And Bradley sent me back what we buy and the level of commitment we show to the owner operator and their families. Their level of commitment we require from the owner operator dress code, clean code appearance. We always find a way to get things done even when it seems impossible. And this one I liked. He said you can walk up to the owner of the company or people that have been here forever and talk to him out there in your own living room. Quarry sense that we aren’t looking for anybody only the best. I think our owner operators take pride in knowing that they are part of an elite group and personal touch with drivers and spouses and pay. He said not many companies pay mileage and specifically our miles. Dustin ego. So the personal church, you know, the going to funerals, that kind of stuff that we do and the company party.
Scotty Crisco 29:50
I hate to interrupt you but I wish I would have written one thing that I really think sets us apart. I always like hearing you talk about our turnover rate. compared to the industry?
Jeremy Kellett 30:01
Yeah. Yeah. Well, I mean, that speaks for itself. I mean, as you guys, you do what we promise? If we do the same thing that you said. Nick goes back there and he talks about over delivery. Yeah. You know, I mean, that’s the, that’s what we talked about all the time, during recruiting is we don’t want them to expect too much when they come in here. We want to undersell it and over deliver it with everybody. I don’t know, it’s, you know, it’s something that you can do. I mean, with the turnover rate being as low as it is, when a lot I think it’s a combination of all that up front, in the recruiting department does, but then dispatch and safety and everything delivers it all back there in the back. And that just makes that whole process that works. With all these top five things that we’re talking about you connect all those together. That’s your low turnover. Right. And people who have been here 30 just signed an anniversary bonus for Jimmy Murphy for 38 years.
Scotty Crisco 31:08
Thank goodness. We couldn’t afford to go out on the road. Yeah, we
Jeremy Kellett 31:16
know it. So it’s fantastic. That yeah,
Scotty Crisco 31:18
You know, man, it just boils down to just not telling people that you can do something that you can’t, if you do happen to make that mistake, and we’d have picked the phone up and told him that you made a mistake. And you know, back to the customer saver service deal. You wouldn’t believe like, you know, my gut, my heart kind of sinks in, I gotta call a customer and tell them you know, and a lot of times, they’re just like, thank you so much for calling and telling me you know, like, it just meant so much. Like, it’s not that it was really okay, but like, oh my gosh, you know, better than
Jeremy Kellett 31:53
finding out later. Absolutely. Yeah. Yeah, that’s the same. Well hold. That’s the same with anybody doing anything wrong. If Annabelle is doing something wrong, every day, every week, and I don’t tell her, she’s gonna be mad. And I didn’t tell her, you know, and I don’t blame her. Just tell me what I’m doing wrong. You know, I hate that I’m doing so because at that point, you’re kind of doing something wrong. Yeah. Telling her out. Right. And we, you know, we do that as dispatchers with a dispatcher and driver relationship. We do that a lot. Until all the drivers look, if something’s not suiting, you got to tell somebody, yeah, just like dispatch. If that caller ID name pops up, and they don’t want to answer that phone, then they need to be bringing that guy in here and talking to you know, we have those but not to get off subject. It’s great. You know, I think it’s a great discussion. Scott, I appreciate you sitting in here with me. I appreciate you asking me Yeah, yeah, well, I know you did a, you know, you do a good job with this stuff. And you’ve done it several times in the past, and it helps me out a lot to bounce stuff off of each other.
Scotty Crisco 33:00
I thought about, you know, I had to put this in the podcast, you don’t want to but I do. I thought it was so interesting. The other day, I happened to see you and I happened to wander into the break room at the same time and get coffee. And you know, you, we were talking about a particular owner operator may or may not quit or whatever. And it was so interesting to hear your side of you know, of, of what was going on, I’m not going to get into the details. But, you know, you get so locked into your little area of the machine, you know, and I’m back there booking loads and trying to, you know, cut brokers’ throats and make sure drivers have plenty of miles. And you know, it’s just go and you’re up there on the you know, on the other end of it, but I was just saying that it’s interesting how everything’s moving together, but it is, you know, we’re taking care of our own separate responsibilities so efficiently, that it’s just nice to do stuff like this right here every once in a while, you know, kind of opened your eyes up.
Jeremy Kellett 34:00
Yeah, it does. Well, hey, I appreciate everybody listening to the Oakley podcast for sure, man. You know, a little bit of a different discussion, this time to talk about some of the things that we do here at Oakley. Like a lot of people already know this, but we thought we’d bring it to light. And for some of you guys out there that are listening. We’re on a great track here. We’re up to over 17,000 subscribers on YouTube and whoever thought we’d be doing that. But it’s just great to be able to do this and bring good stuff to you. We wish you would tell us you know if you’ve got something on your mind you want us to talk about or I’ll do my best to research it and get it out here to you. We try to keep it very simple around his company for sure. So, once again, appreciate everybody listening to us. We will talk to you next week. Thanks for listening to this episode of the Oakley podcast: trucking, business, and family. If you enjoyed this episode, be sure to rate or review the show on the podcast platform of your choice and share it with a friend. We love hearing from our audience, so if you’ve got a question, comment, or just want to say hello, head over to our website, theoakleypodcast.com, and click the “leave a comment” button. We’ll get you a response soon and may even share some of the best ones here on the show. We’ll be back with a fresh episode very soon. Thanks for listening.